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Alicomp and Computer Reserves have partnered to form HospITech Solutions for the delivery of hospital specific solutions.
- Alicomp manages the daily computer operations of several large metropolitan area hospitals. An affiliate of Amalgamated Life Insurance Company, Alicomp is an award-winning, technologically advanced data center service provider with 54 years of healthcare industry experience.
- Computer Reserves (CR) is an established information technology consulting company - totally committed to providing high quality consulting services to its clients. In business since 1968, CR has achieved creative solutions for over 2,000 satisfied clients, including several prominent healthcare organizations. Alicomp and Computer Reserves have worked together for nearly 15 years. We have combined our respective levels of expertise to offer hospital-specific information technology consulting services. To help hospitals reduce embedded costs and free up existing fund
 ing, we are offering the following services designed to maximize data center operations:
Business Management Planning
HIPAA Compliance
E-Health Solutions
Service Levels/System Performance Assessment
Network Assessment
Help Desk Assessment
Disaster Recovery
JCAHO Accreditation
Hardware Assessment
Software License Assessment
Business Management Planning
Prudent Information Technology solutions reduce expenses, result in improved services for patients, medical and administrative staff, and answer the ever growing demands of a hospital's Board of Directors. Such solutions result from sound business management planning. A professional, persuasive business plan can help the hospital to obtain and effectively allocate moneys that are required for vital and critical Information Technology Solutions. HospITech Solutions will generate or review your Business Plan to assure optimum results for the hospital.
HIPAA Compliance
The countdown to HIPAA compliance has officially begun. It is imperative that the healthcare industry begin preparing for HIPAA now. We use a step-by-step approach to HIPAA, completing one piece at a time as our clients see fit. Our suite of HIPAA services includes:
Education and Awareness
Project Assessment & Planning
Impact & Gap Analysis
Plan Implementation
Verification and Validation
Security Services
Contingency Planning (Disaster Recovery)
We also offer a powerful web-based software application (ASP model) designed to provide a cost-effective, highly customized solution for your HIPAA assessment, compliance and remediation efforts. This software allows providers to "self-examine" their compliance using a customized interface that specifically addresses their own environment. The product, which recognizes multiple entities, locations, offices and departments, is an outsourced tool that enables organizations of any size - including small practices, nursing homes, and health systems - to perform self-assessments and remediation internally.
Security Services
Conventional methods for verifying a user's identity have proven unreliable. Utilizing authentication technology ensures a successful means of controlling access to their facility and sensitive data. The healthcare industry has the opportunity to enhance their conventional security methods by incorporating more comprehensive solutions, such as biometrics and/or single sign-on. These solutions are realistic options for any size organization to implement. Our Security Solutions include:
- Single Sign-on
- Network and E-mail Security
- Authentication (Biometrics, Smart Cards, Physical Access Devices, etc.)
- Vulnerability and Security Assessments (Ethical Hacking, Penetration Testing)
E-Health Solutions
E-Health is shaping the future of healthcare. Harnessing the power of the internet to develop an e-health strategy can enhance service offerings, increase productivity and improve the overall business process. Implementing web-based solutions - whether it's allowing patients online access to medical records, integrating enterprise-wide clinical systems, or providing physicians with real-time access to pharmacies, patients, or payers - streamlines information process, opens new paths of communication and creates a competitive advantage.
Through a strategic partnership with HealthCast LLC, HospITech delivers customized web-based solutions, making the healthcare industry's visions of the future become a reality today.
HealthCast's web-based enterprise solutions address specific business process problems (e.g., single sign-on/access control, patient scheduling and registration, and authentication of patients and personnel). It integrates information from disparate legacy systems on a real-time basis without creating a new data repository, and then distributes the integrated information to any authorized user - anytime, anywhere. Features and Benefits include:
A powerful tool for extrapolating & integrating data from dissimilar databases
Easy to use solution with a fast deployment time (weeks, not months)
Easy to maintain (does not require skilled programmers to update & maintain)
Customized access for data, reports, processes and development
Tracking ability with a customized audit tool - a component of HIPAA security
Unsurpassed security including single-sign-on and user authentication
Service Levels/System Performance Assessment
Hospital systems require the highest level of uptime: 24 hours per day/7 days per week. Clinical systems, in particular, need to be in an environment that provides for 99.9% uptime with sub-second terminal response time. Upon completion of this assessment, we will determine how your system performance levels compare with our industry-specific baseline statistics.
Network Assessment
Local and Wide Area Networks must provide for connectivity to all types of devices. Networks need to be flexible enough to handle dumb terminals and PCs. Redundancy throughout the network is essential to maximize uptime. Upon completion of the Network Assessment, we will recommend how your network can be engineered to meet the demand for uptime.
Help Desk Assessment
The Help Desk System is a critical tool for reporting and resolving all MIS-related problems which prevent doctors, nurses and other users from performing their responsibilities. Comprehensive, accurate reporting provides critical information necessary to enable sound decision making. The Help Desk System should include Daily Incident Reports, Monthly Help Desk Reports, Trend Analysis and Downtime Reports. HospITech Solutions will assess the Help Desk system in order to determine its effectiveness for management, MIS and users. We will verify that your current Help Desk system is consistent with your culture and mission. If no Help Desk System exists, HospITech Solutions can design a system customized to your hospital's specific requirements.
Hardware Assessment
HospITech Solutions will work in your data center to perform an assessment of capacity utilization and maintenance fees to determine if your hardware is being used efficiently. We will compare the results of this Hardware Assessment against baseline statistics housed in our database. Upon completion, we will recommend the most effective solution based on your requirements (i.e. outsourcing, platform migration, etc.).
Disaster Recovery
Many organizations are not fully prepared for potential IT disasters. Whether caused by man or nature, a disaster may leave your equipment intact but inaccessible to users or vice versa. Developing a disaster recovery program can be time-consuming and frustrating without the proper guidance. There are many reasons for putting in the time and effort, the most compelling is that Disaster Recovery is a component of HIPAA compliance.
Our Disaster Recovery Specialists have created plans for organizations worldwide. HospITech will conduct interviews, identify areas of exposure, develop a plan, train staff and provide ongoing maintenance. We also offer fully attended real-time hotsites for client server environments. Our disaster recovery planning services are available on five levels: Program Management, Plan Assistance, On-site Seminars, Customized Solutions including mock drills, plan audits, and risk analysis, and a choice of Real-time Hotsites located in New Jersey, Connecticut, Virginia, Georgia, and Florida.
We also offer a new and exciting web-based software product that gives you instant access to your Disaster Recovery Plan over the Internet. It allows Plan updates to be viewed instantly and has sophisticated document control and security features.
JCAHO Accreditation Services
HospITech Solutions offers a complete line of services related to JCAHO Accreditation. Our qualified professionals are ready to help all types of healthcare facilities - Healthcare Networks, Acute and Long Term Care, Ambulatory, Rehabilitative, Behavioral Health, etc. For maximum value, we blend your current survey efforts with our expertise to optimize your JCAHO experience. Our services also assist in positioning your organization for a HCFA validation survey. Services include:
JCAHO Ongoing Standard Compliance Programs
Assessment of Current Readiness
Staff Education and Preparation
JCAHO Mock Surveys Utilizing SCORE 100
Sentinel Events Episode Review
Type I Progress Reports
Focus Surveys
Appeal Process
Software License Assessment
HospITech Solutions also performs an assessment of your software licenses. We will reconcile invoices to contracts, identify software redundancies, determine if the software is being used to maximize its functionality, and create a strategy for license management and optimization. Upon completion to the Software License Assessment, we will provide recommendations with regard to the disposition of the software (i.e. maintain, redesign, upgrade, replace or retire).
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